Delivery

 DELIVERY SERVICE

 DELIVERY LOCATIONS

  DELIVERY SCHEDULE

 COSTS PER DELIVERY

 DELIVERY (OWN)  HAAGLANDEN AREA

  SUNDAY EVENING             18.00 U - 22.00 U

 FREE
 DELIVERY (DHL)  HOLLAND (OUTSIDE HAAGLANDEN AREA)   TUESDAY - SATURDAY       08.00 U - 21.00 U  € 7,25
 DELIVERY (DHL)  BELGIUM   TUESDAY - FRIDAY             08.00 U - 21.00 U  € 9,60
 DELIVEROO  DEN HAAG (CHECK DELIVEROO.NL)   MONDAY - SATURDAY        10.00 U - 17.00 U  € 2,5
 FOODORA  DEN HAAG  (CHECK FOODORA.NL)   MONDAY - SATURDAY        10.00 U - 17.00 U  € 2,5

ORDER

How many days in advance should I order?

In order to deliver your juices on your preferred delivery day, place your order at least 1 or 2 days in advance. As we make all of our juices on order we need to have some time to prepare.


PAYMENT

Can I order juices only once or whenever I feel like it?

Yes, you can order whenever you want and pay directly online. Order from 10 bottles or more. Click on the flavour you prefer and add the quantity to the shopping cart. Click on shopping cart and go to checkout. Enter your details and on what delivery day you wish to receive your juices. To pay your juices, you can pay directly through Ideal. You will receive an order confirmation email.

FLEXIBLE MEMBERSHIP

What does the flexible membership mean?

You receive a weekly Juice package with your chosen flavours or we choose every week different flavours for you.

Minimum order is 10 bottles.

Payment takes place by weekly automatic debt collection.

Skip any week or cancel any time with NO commitment.


DELIVERY

How will my juice package be delivered?

The juices are delivered by cooled transportation in brown paper bags. In this way your juices remain and arrive in optimal cool quality.

DELIVERY AREA

Which delivery area do you deliver

We deliver throughout the Netherlands and in Belgium - ordered before noon your order will be delivered the next day.

When will I receive my order?


If you want to receive your package in the evening, it will be offered during the day. If you are not at home, your order is automatically delivered again in the evening.


What are the delivery costs?


For orders in the Haaglanden region, we deliver free of charge with our own refrigerated transport.


For orders outside the Haaglanden region in the Netherlands we charge € 7.25, - delivery costs via DHL and your order is delivered in a special insulated box, to remain your juices to be fresh & cold for arrival.


For orders in Belgium we charge € 9.60 delivery costs via DHL and your order is delivered in a special insulated box, to remain your juices to be fresh & cold for arrival.

What are the delivery days?


When you order before noon, you will receive your delivery the next day or in the evening. There are different delivery blocks:


For Haaglanden region:


Sunday
6.00 pm - 10.00 pm


Delivery by own refrigerated transport


Outside Haaglanden region; The Netherlands and Belgium


Delivery by DHL through special isolated box.


Tuesday to Friday
Between 8 am - 9 pm


Saturday
Between 8 am - 9 pm
* For deliveries on Saturday there is a surcharge of € 2.95 (only shipments within the Netherlands)



Track and trace
You can track your order by DHL with the track and trace link you received by email. Via the link you can see the expected arrival time of your order.


How do I change my order?
You can change the place, time or day of your order until noon on the day before delivery. This can be done by calling or emailing us: info@superfoodguru.nl
In case of problems on the delivery day itself outside the Haaglanden region, you can call DHL Customer Service: 088- 345 43 00

Or click on the link in the email to follow the DHL bus 'real time'.


In case of any problems or issues on the delivery day itself in the Haaglanden region, you can call SuperfoodGuru Customer service: 070- 762 07 17

 

JUICE PACKAGE

How will my juice package be delivered?

in The Haaglanden region

The juices are delivered by cooled transportation in brown paper bags. In this way your juices remain fresh and arrive in optimal cool quality.

outside The Haaglanden region & in Belgium

The juices are delivered by DHL in a special insulated box with gelpacks. In this way your juices remain fresh and arrive in optimal cool quality.

 

DELIVERY DAY

What happens to my package when I'm not home?

For orders in region Haaglanden:

On delivery day make sure somenone is there to receive your order. When you are not home we will leave the juice package at your chosen safe place. This can be for example: at the neighbours or even at your office adress. Our driver is available by phone between 9.00 and 22.00 on the day of delivery. Call or whatsapp: 06 47646999 for route planning.

For orders outside region Haaglanden & Belgium:

You will receive a DHL track and trace link. In this way you will be able to see where your package is and what the estimated delivery time will be.